Alyssa Futterer, Senior Marketing Technology Manager at Blytheco, has over 12 years of digital, communications and content marketing experience with 5 years in software tech specializing in the ERP, EDI, and SaaS space. Alyssa leverages her relevant experience to create content that educates and informs customers and industry professionals, and helps to improve their businesses through innovative software technologies. Connect with Alyssa on Linkedin.
Blytheco Takes its Place Among the CX Greats with NPS Score of +66.7!
Blytheco’s Dedication to Customer Experience Shows with Excellent NPS (Net Promoter Score) Results.
For over 40 years of business, Blytheco has always put the customer first and has recently elevated our customer experience. Our customers are not just buying a product and service from us; we become lifelong business partners and an extension of their team, driving positive business transformations. How we treat our customers also begins with how we treat our employees and community; Blytheco actively nurtures a positive corporate culture and is devoted to philanthropy and community outreach.
We are proud and humbled to have this dedication recognized by our customers and to be amongst the leading companies like Tesla, Apple and more, with a Net Promoter Score of +66.7! Check out the article by Forbes below including companies with high NPS scores in 2020 for more information.
NPS Benchmarks 2020: National Park Service, USAA, Trader Joe's, And Navy Federal Top The Ranking
NPS is a standard used by many industries to measure customer satisfaction and the average NPS score for the software and applications industry varies by company; SurveyMonkey has this benchmark at +35 according to their own study you can review below.
What is a good Net Promoter Score? And how does it vary across industries?
Learn more about Blytheco and how we can bring our positivity and expertise to your business transformation!
About the author
Alyssa Futterer