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Caught Doing Good - Interview with Mountain View Services
Interviewee: Eric Goodman, CEO - Mountain View Services, Inc.
Client: Mountain View Services |
Q: Who is Mountain View services?
A: "Mountain View Services, Inc. has been the leading supplier of groceries, medical supplies, janitorial supplies, nutritional supplements, incontinent supplies, durable medical equipment, OTC’s, personal supplies, safety and facility supplies, linens, and office supplies to healthcare facilities since 1988. We save you time and money by reducing labor costs, employee liability, vehicle costs, theft, etc. Our services include free menus, order forms, in-services, budgeting, and delivery. Our mission is to provide healthcare facilities with the products and services of the highest quality, so they can provide care to the residents they serve."
"The more people we meet, the more people we can help. We want to make an impact in our community by supporting charitable causes, providing medical supplies and healthcare products to people in need, and helping healthcare facilities serve their residents."
- Eric Goodman, Mountain View Services, Inc.
Q: How was Mountain View founded?
A: "The founder of Mountain View was a third-generation healthcare provider in California. At that time the company owned about 60 facilities and opened Mountain View to supply their own facilities. Today our company services over 500 homes for developmentally disabled adults and children, and other care homes in the community for individuals. Including elderly care homes, community-based homecare, hospices, and residential care. When I was 15, I had a lifesaving operation at Loma Linda University Children’s Hospital. I was in the ICU for weeks, the hospital for months, and in a full body cast for eight months. I even had to have therapy to learn how to walk again. This motivated me to start working in healthcare and volunteering for healthcare charities, I saw the need."
Q: What makes Mountain View unique?
A: "We are the only company (that we are aware of) that offers food and medical supplies from the same supplier. Most food distributors supply industrial food items, we supply household size items. We also supply our customers with menus tailored for their facilities."
Q: What gets you out of bed in the morning?
A: "We want to help as many people in our community (facilities, individuals, and charities) as we can. Our core values are: Caring, Dependable and Honest. For over 33 years we have provided needed supplies and services to over 3,000 developmentally disabled individuals. Now we are excited to expand our services to the local communities to help others who need medical supplies and healthcare products."
"Together we can all make a difference in the lives of people in our communities."
- Eric Goodman, Mountain View Services, Inc.
Q: Why is charity such an important part of your mission?
A: "Giving back is part of our DNA, it’s who we are. We have been giving back for 33 years and we are very passionate about helping others. Our business provides products and services that our client’s residents need to survive. I know every day that our work is doing something to help others, which drives me and my team to do a good job. Our mission is meaningful and fulfilling. We grew from a small, family-owned business to a larger corporation with many employees. My motivation for our success is not making more money. My motivation to grow the company is to help my employees and their families. If I can improve the lives of others, that means the business is successful."
"Giving back is part of our DNA, it’s who we are"
- Eric Goodman, Mountain View Services, Inc.
Q: What is Mountain View doing to give back?
A: "We service homes for developmentally disabled adults and children, hospices, and homecare. We donate medical supplies to charities, proving funding, and we donate our team’s time at fundraisers (walks, community events, golf tournaments, etc.) We help local youth activists and provide support to our team member’s families as well. We also sit on the board of directors for the American Heart Association, Mountain Shadows Foundation, The Fontana Foundation of Hope, and are a twenty-year board member of Ronald McDonald House Charities."
Q: What’s on the horizon for Mountain View?
A: "We want to grow our business because we want to help more people. We want MVS not only to be the leader of healthcare supplies in our industry and community, but we want people to see MVS as a community partner and resource for those in need. We want to be a leader and pioneer in Corporate Social Responsibility for organizations that are not Fortune 500 companies but local family-owned companies that can make the greatest impact in their community. We are soon launching the Salesforce Philanthropy Cloud through the United Way to help engage our team in employee giving, volunteering, and learning. This empowers everyone to make an impact while supporting our company causes, and causes they are passionate about."
Q: How can we all help you make a bigger impact
A: "Help share our story. We have discovered that many families can’t find the healthcare products they need at local stores, or the information needed to know what products can help their special needs family members. We are a resource, advocate, and supplier that wants to help. We need to get the word out. There is help. Not enough companies know what we do and that we are here to help make a difference in our community and help make impact in the lives of others. We need more support from our strong community of partners, customers, vendors, and team members."
Q: What are 3 ways people can help Mountain View make the world a better place?
A:
- "Reach out to learn more about our charity initiatives with The Ronald McDonald house, American Heart Association, The United Way, plus many local charities in the Inland Empire and Orange County. We are always looking for volunteers and donations and would love to work with you."
- "Help us share our story so people in need and other companies can partner with us to make an impact. Like, share, and forward this story, you never know who in your network could benefit."
- "Networking. We would love to expand our network and our reach to help more people in need. If you are aware of a new opportunity, market, or region who needs our help, please reach out. Thank you in advance!"