Critical Sage Software Updates: Deprecation of Microsoft Basic Authentication and TLS 1.0 & 1.1

FAQs for Sage 100

Recently Sage and Microsoft announced two critical updates that will affect most Sage 100 and Sage CRM users:

1. The Deprecation of TLS 1.0 & 1.1. – Effective September 30, 2023

Transport Layer Security (TLS) is a third-party component that is widely adopted and designed to facilitate privacy and data security when communicating over the internet. TLS 1.0 and TLS 1.1 have been formally deprecated by the Internet Engineering Task Force since June 2018 and they are highly recommending usage of TLS 1.2. Therefore, by the end of next summer, Sage will no longer support TLS 1.0 and 1.1. It will be necessary for customers to upgrade to Sage 100 and Sage CRM version 2020.1 or higher by end of summer 2023.

2. The Deprecation of Basic Authentication – As Early as January 1^st, 2023

Microsoft will disable Basic authentication and will require the use of modern authentication (OAuth) for connection to servers, services, and API endpoints, such as Exchange on-line and O365 email tenants. This means that in-product email services will stop working if customers are on versions of Sage 100 and Sage CRM prior to 2020.1. It is critical that all customers upgrade to the latest version of Sage as early as January 1^st, 2023.

As a result of these updates, it’s imperative that all active Sage customers upgrade their software to a supported version to avoid business disruption and continue using Sage 100. As a top Sage partner, it’s our mission to leverage our 40+ years of Sage expertise and state-of-the-art Sage Upgrade Center to help our clients upgrade efficiently, safely, and in a cost-effective manner.

To help streamline this transition and add some clarity around this announcement, we’ve also prepared an educational Sage 100 FAQs for your reference:

Click Here To Download FAQs

As you navigate this transition, it’s important to always keep in mind that many software solutions, like Sage, leverage Microsoft technologies to facilitate communications, security, and integrations. These technologies are widely adopted and are frequently updated for your benefit. As these technologies are updated, Sage and other business publishers routinely modify their business software to accommodate the everchanging technology.

Now more than ever, it’s become mission critical to stay up-to-date on technology upgrades to remain compatible with these types of changes. It’s also important to keep in mind that leading cloud financial suites, like Sage Intacct offer automatic updates to avoid upgrading and compatibility concerns like these in the future. In this ever-changing technology world, the Blytheco team is here to help you maximize your software investments and safeguard your business regardless of where you are in your software journey.

This Sage Technology Risk Assessment will help us identify the severity of impact these new changes will have on your business and help us identify the best path forward for your business. Whether it’s to discuss a cloud migration or explore an upgrade, a member of our team will reach our team will reach out promptly to discuss next steps.

If you have any questions at all or wish to speak with a member of our team, call (949) 583-9500 or email solutions@blytheco.com for assistance.