
ProPharma Distribution, a supplier of critical medications for surgical care, initially adopted a patchwork system centered around Microsoft Dynamics GP and CRM after outgrowing QuickBooks. This “best-of-breed” approach created a complex, unstable environment with high maintenance costs, frequent downtime, and disconnected systems. Manual processes, especially for FDA-mandated Pedigree tracking, slowed operations and introduced risk of human error.
With the help of Acumatica partner DCAA Solutions, ProPharma transitioned to Acumatica Cloud ERP, gaining a stable, unified platform built for customization and growth. The switch eliminated daily downtime, enabled automated FDA compliance tracking, and saved the company $120,000 annually in IT and licensing costs.